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Before booking your service call, try our FAQ

Please fill in your details to request a service call Fields marked * are compulsory.

*Please input date of purchase in the format DD/MM/YYYY e.g. 13/11/2018


First Name

*Last Name

*Address line 1

Address line 2

*Town or City


*Post Code

*Tel number

*email address



*Serial Number

Purchased from

Order Number

Details of your fault

Who installed the appliance? (Please supply the gas safe number if this is a gas appliance) Your details will not be shared with any Third Parties other than the purpose of booking service calls.

To quickly find help and support for your product, enter your product's model number into the search box above.

Your product's model number will be on your receipt and you'll also find it on the back of the product itself.

It will usually look like the label in the photo opposite; in this example, the model number is 'PDVD-116'.

A Bush DVD label showing the product number